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Set up Unconfirmed -> Registered -> Confirmed -> Ready flow for Volunteers

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Pen Anderson 2026-03-05 15:52:40 -06:00
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docs/USAGE.md
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@ -99,11 +99,14 @@ Under **Volunteers**, you can:
### Volunteer statuses
| Status | Meaning |
|--------|---------|
| **Unconfirmed** | Signed up but hasn't confirmed their email |
| **Confirmed** | Email confirmed, not yet briefed |
| **Ready** | Briefed at the volunteer station, has what they need to report for shifts |
| Status | Meaning | Who sets it |
|--------|---------|-------------|
| **Unconfirmed** | Signed up but hasn't confirmed their email | Automatic (not yet done) |
| **Registered** | Email confirmed — volunteer is in the system | Automatic (email link) |
| **Confirmed** | Staff has verified the volunteer is assigned and ready to be scheduled | Admin, staffing, or co-lead |
| **Ready** | Briefed at the volunteer station, cleared to report for shifts | Gate staff at check-in |
**Confirmation** is a deliberate staff action — it signals that a volunteer has been assigned to a department and you're expecting them. Only volunteers who have been assigned a department can be confirmed. Use the **Confirm** button on a registered volunteer's row.
Volunteers are separate from participants. A person can be both a ticket holder and a volunteer. When a volunteer signs up via the public form, they are automatically linked to their participant record by email.