diff --git a/frontend/src/pages/Import.svelte b/frontend/src/pages/Import.svelte
index a3f9ccc..17bff4d 100644
--- a/frontend/src/pages/Import.svelte
+++ b/frontend/src/pages/Import.svelte
@@ -53,7 +53,7 @@
         <strong style="color:var(--c-text)">Supported formats:</strong><br>
         <strong>CrowdWork / ticketing platform:</strong> columns <code>Patron Name</code>, <code>Patron Email</code>, <code>Tier Name</code>, <code>Order Number</code><br>
         <strong>Generic:</strong> columns <code>name</code>, <code>email</code>, <code>ticket_id</code>, <code>ticket_type</code>, <code>note</code><br>
-        Duplicate names are skipped.
+        Duplicate tickets (same source + external ID) are skipped. Participants are matched or created by email.
       </div>
 
       <button type="submit" class="btn btn-primary" disabled={!file || importing}>
diff --git a/frontend/src/pages/Participants.svelte b/frontend/src/pages/Participants.svelte
index 0003bf0..2495958 100644
--- a/frontend/src/pages/Participants.svelte
+++ b/frontend/src/pages/Participants.svelte
@@ -53,7 +53,8 @@
       .filter(p => {
         if (!s) return true
         return p.preferred_name?.toLowerCase().includes(s) ||
-               p.email?.toLowerCase().includes(s)
+               p.email?.toLowerCase().includes(s) ||
+               p.phone?.toLowerCase().includes(s)
       })
       .sort((a, b) => (a.preferred_name || a.email).localeCompare(b.preferred_name || b.email))
   })
@@ -177,6 +178,18 @@
     }
   }
 
+  async function deleteParticipant(id) {
+    if (!confirm('Permanently delete this participant and all their records?')) return
+    error = ''
+    try {
+      await api.participants.delete(id)
+      await db.participants.delete(id)
+      editId = null
+    } catch (err) {
+      error = err.message
+    }
+  }
+
   async function addTicket(e, participantId) {
     e.preventDefault()
     addingTicket = true; error = ''
@@ -327,6 +340,8 @@
                     <div class="actions" style="margin-top:0.5rem">
                       <button type="submit" class="btn btn-primary btn-sm" disabled={saving}>{saving ? 'Saving…' : 'Save'}</button>
                       <button type="button" class="btn btn-ghost btn-sm" onclick={() => editId = null}>Cancel</button>
+                      <span class="spacer"></span>
+                      <button type="button" class="btn btn-danger btn-sm" onclick={() => deleteParticipant(editId)}>Delete</button>
                     </div>
                   </form>
                 </td>
diff --git a/frontend/src/pages/Volunteers.svelte b/frontend/src/pages/Volunteers.svelte
index 98a0a01..39bc98b 100644
--- a/frontend/src/pages/Volunteers.svelte
+++ b/frontend/src/pages/Volunteers.svelte
@@ -14,7 +14,6 @@
   let adding = $state(false)
   let newName = $state('')
   let newEmail = $state('')
-  let newPhone = $state('')
   let newDeptID = $state('')
   let newIsLead = $state(false)
   let newNote = $state('')
@@ -25,6 +24,7 @@
   const allVolunteers = liveQuery(() =>
     db.volunteers.filter(v => !v.deleted_at).toArray()
   )
+  const allParticipants = liveQuery(() => db.participants.toArray())
   const allDepts = liveQuery(() =>
     db.departments.filter(d => !d.deleted_at).toArray()
       .then(arr => arr.sort((a, b) => a.name.localeCompare(b.name)))
@@ -62,7 +62,6 @@
       const data = {
         name: newName,
         email: newEmail,
-        phone: newPhone,
         is_lead: newIsLead,
         note: newNote,
       }
@@ -70,7 +69,7 @@
       const v = await api.volunteers.create(data)
       await db.volunteers.put(v)
       showAdd = false
-      newName = newEmail = newPhone = newNote = ''
+      newName = newEmail = newNote = ''
       newDeptID = ''
       newIsLead = false
     } catch (err) {
@@ -93,6 +92,10 @@
   function deptFor(id) {
     return ($allDepts ?? []).find(d => d.id === id)
   }
+
+  function participantFor(id) {
+    return ($allParticipants ?? []).find(p => p.id === id) ?? null
+  }
 </script>
 
 <div class="page">
@@ -121,10 +124,6 @@
             <label for="v-email">Email</label>
             <input id="v-email" type="email" bind:value={newEmail} placeholder="email@example.com" />
           </div>
-          <div class="form-group">
-            <label for="v-phone">Phone</label>
-            <input id="v-phone" bind:value={newPhone} placeholder="Optional" />
-          </div>
           <div class="form-group">
             <label for="v-dept">Department</label>
             <select id="v-dept" bind:value={newDeptID}>
@@ -195,12 +194,19 @@
         <tbody>
           {#each filtered as v (v.id)}
             {@const dept = deptFor(v.department_id)}
+            {@const participant = participantFor(v.participant_id)}
             <tr>
               <td>
                 <strong>{v.name}</strong>
                 {#if v.is_lead}
                   <span class="badge badge-lead" style="margin-left:0.4rem">Lead</span>
                 {/if}
+                {#if !v.participant_id}
+                  <span class="badge badge-unchecked" style="margin-left:0.4rem" title="Not linked to a participant — no ticket record">No ticket</span>
+                {/if}
+                {#if v.email}
+                  <div class="text-muted" style="font-size:0.78rem">{v.email}</div>
+                {/if}
                 {#if v.note}
                   <div class="text-muted" style="font-size:0.78rem">{v.note}</div>
                 {/if}